IT Support

Root Spot Sentosa ยท ๐Ÿ“ Singkawang, Kalimantan Barat ยท Diposting 2026-10-10
FULL_TIMEโญ TERVERIFIKASI
Rp 8.000.000 โ€“ Rp 10.000.000 per month
Root Spot Sentosa is seeking a skilled IT Support professional to join our team in Singkawang, Kalimantan Barat. In this role, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT infrastructure. If you have a passion for technology and a commitment to delivering excellent customer service, we encourage you to apply.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Provide technical support to employees, including troubleshooting hardware and software issues.,Maintain and update our IT infrastructure, including servers, workstations, and networking equipment.,Install, configure, and maintain software applications and operating systems.,Monitor network performance and ensure network security.,Assist in the implementation of new IT systems and technologies.,Provide training and support to new employees on IT systems and procedures.,Document IT processes and maintain IT documentation.,Work with other departments to identify and resolve IT issues.

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 2 years of experience in IT support or a similar role.,Strong knowledge of Windows and Linux operating systems.,Familiarity with networking concepts and protocols.,Experience with IT support tools and software, such as ServiceNow, Jira, or similar.,Excellent problem-solving and troubleshooting skills.,Strong communication and customer service skills.,Ability to work independently and as part of a team.

๐Ÿ› ๏ธ Keahlian

Technical skills: WindowsLinuxnetworkingtroubleshootingIT support tools.Soft skills: Communicationcustomer serviceteamworkproblem-solving.
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